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CLIENT REPRESENTATION

 
OUR SERVICES
CLIENT REPRESENTATION
CONSTRUCTION MANAGEMENT
PROJECT MANAGEMENT
 
 
Client Representation is the independent monitoring and reporting on the performance of a project in accordance with our clients' specific requirements. The purpose of client representation is to ensure that the actual work undertaken is in compliance with the contractual requirements.

At Capstone, we have the experience and the knowledge to offer strategic advice in the best interest of the client efficiently, professionally and conscientiously. We act as an independent agent to guide you through project issues and concerns.

Our team will work with you to thoroughly define your project goals, business drivers, and potential risks to develop a framework for identifying and addressing all the technical and operational issues that will most significantly affect remedy decisions.

We retain control whilst detailed specialist activities are carried out by appointed third parties. This enables our team to efficiently drive the performance of consultants, monitor project cost, programme and quality; acting as a "safe pair of hands" to both reassure clients and minimise their involvement.

 
 
Our Client Representation Services include:
   
* Provide independent professional and strategic advice.
* Represent the client as required in design and consultation matters.
* Input to project briefing and objectives.
* Advise on project organisational structure, monitoring and reporting procedures.
* Advice on procurement and focus on contract.
* Advice on selection of consultants, contractors and suppliers.
* Establish policies, procedures, milestones and KPI's.
* Establish delegated authorities and approval process.
* Attendance at key PCG, steering and board meetings as required.
* Value management and risk management workshop.
* Budget control, finance and cash flow advice and
contingency management.
* Interface with user groups, stakeholders and authorities.
* Monitor and report on progress and performance verses programme.
* Advise on contractual claims and disputes.
   
 
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